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Course · 20 days

Business Japanese

Keigo, phone calls, meetings, email and the awkward conversations of a working day in Japan.

Day 1The office day, hour by hourThe greetings that run a Japanese workplaceDay 2Introductions and the business cardSay who you are, and handle 名刺交換Day 3The three levels of politenessWhy keigo exists, and when each level is usedDay 4The keigo verbs you actually needTen pairs that cover most of business speechPro · soonDay 5お and ご, and the humble patternBuild polite forms from verbs you already knowPro · soonDay 6On the phoneOpen, name yourself, and get to the pointPro · soonDay 7Taking a messageHandle a call for someone who is outPro · soonDay 8In a meetingOpen, take your turn, agreePro · soonDay 9Disagreeing without damagePush back, ask again, buy timePro · soonDay 10Reporting a problem報告・連絡・相談, and bad news earlyPro · soonDay 11The email skeletonThe five parts every business email hasPro · soonDay 12Asking for something by emailRequests that get answeredPro · soonDay 13Apologising properlyFour levels, and which one fitsPro · soonDay 14Saying no in writingDecline without closing the doorPro · soonDay 15Deadlines and chasingAsk when, and ask againPro · soonDay 16Numbers, quotes and invoicesThe paperwork of getting paidPro · soonDay 17Hierarchy, titles and seatingRead the room before you speakPro · soonDay 18After work飲み会, small talk, and what is off limitsPro · soonDay 19Applying and interviewing履歴書, 面接, and talking about yourselfPro · soonDay 20When things go wrongMistakes, absence and moving onPro · soon