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Japanese at the convenience store

The questions the cashier will ask you, in the order they ask them - plus the vocabulary for the things a Japanese konbini can do that a corner shop can’t.

The konbini exchange is almost entirely scripted, which is good news: learn the four or five questions and you can handle it without understanding anything else.

What the cashier asks

Roughly in this order:

fukuro wa go-riyō desu ka.
Would you like a bag?
atatamemasu ka.
Shall I heat it up?
o-hashi wa o-tsuke shimasu ka.
Would you like chopsticks?
pointo kādo wa o-mochi desu ka.
Do you have a points card?
o-shiharai hōhō wa.
How will you be paying?
Why it works

You can answer every one of these with two words: はい (hai) or 大丈夫です (daijōbu desu, “I’m fine”). The polite お and ご prefixes make these sound long and intimidating, but the questions themselves are simple.

Your answers

onegaishimasu.
Yes please.
daijōbu desu.
No thanks, I'm fine.
kādo de.
By card.
genkin de.
In cash.
betsubetsu de onegaishimasu.
Separately, please.
Why it works

カードで and 現金で use the で particle from Day 5 - “by means of”. That one particle turns any payment noun into an answer.

What else a konbini does

ētīemu
cash machine - often takes foreign cards
kopīki
photocopier / printer
takuhaibin
parcel delivery service
chiketto
event tickets
kōkyō ryōkin
utility bills you can pay there
Why it works

Japanese convenience stores are genuinely civic infrastructure: you can post a suitcase to your next hotel with 宅配便, pay a bill, print a document and draw foreign cash, usually at 3am. Worth knowing before you hunt for a post office.